So now I'M the bad guy? Think Corona just lost a long time customer over what shouldn't even be a conversation. I had to ASK for a bag, which he got and handed to me without saying a word. He didn't even thank me for my business or even offer me a receipt.
As soon as this gentleman saw that I declined the tip? His attitude and pleasantries immediately came to an abrupt halt. Let's circle back to that implied feeling of entitlement. And the two star review is NOT simply because of the way Corona's POS system is set up. And this is coming from a guy that is habitually a VERY generous tipper! But I tip with reason! Not because the point of sale system tries to make me feel obligated just for swiping my card. It seems that everywhere you go from Best Buy to the coffee shop on the corner has set up their POS systems to make you feel like you're OBLIGATED to tip, REGARDLESS of service OR LACK THEREOF! And even more (apparently) provides the staff of these establishments with a sense of thinking that they're ENTITLED to being given a tip without even extending the most BASIC level of service! So I'm supposed to give this guy a MINIMUM of a $10 tip on a $200 purchase for doing nothing more than saying hello and then ringing me up? Yeah, I'm all set. For WHAT? Did the guy craft or pour me a drink? Did he ask if I had any questions or do ANYTHING other than ring me up? It's not just Corona. The tip screen pops up, wanting me to give a minimum of $10 for a tip. Rings me up and here's when it goes south. I get to the register, and again the same guy is INITIALLY pleasant. I browsed and picked out $200 worth of smokes. So I don't expect or even WANT anything more than a simple "hello!" BUT. This is FINE! I don't want to be followed by some hawkish floor person as I'm browsing. No, "can I help you find anything" or anything or the sort. So as I walked in, I was greeted with a seemingly friendly guy working the front counter.
Usually deal with the Orlando store, but I'm in Tampa for work and WAS excited to check out the store here! Let me start with this.as par for the course with Corona the store and the bar are BEAUTIFUL and wonderfully stocked with everything you could want and probably more.
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